Maintaining Privacy of personal information while using Web Technologies
- Faculty Privacy Guide for Using Tools and Technologies Outside Canada: BCcampus Link or PDF
- Blank Consent Form: Word Document
- Privacy Flowchart: PDF
- Textbook Consent Form Template: Word Document
- Copy of this page PDF
Protecting the Privacy of Student Data: Required Actions for Compliance with BC’s FIPPA Law
British Columbia (BC) has one of the strictest privacy laws of personal data in North America. It exists to ensure BC citizens are protected when it comes to storage and access of personal identifiable information. The General Data Protection Regulation (GDPR) which came into effect in May of 2016 is another example of a strict privacy regulation on data protection and privacy for the European Union (EU) and the transfer of data outside of the EU.
To abide by BC’s Freedom of Information and Privacy Protection Act (FIPPA) Regulation, faculty members and instructors must deploy three principles when in situations about privacy of student information:
- give notice to students when they are sending/requiring them to send their data to a location outside of Canada
- provide knowledge of why they are doing this, and if required
- obtain written consent from students for doing so. You can apply these principles to almost any privacy situation to show you have done your due diligence
Written consent is the highest level of ‘due diligence’ when classroom work requires the use of social media, or when a faculty member or student forwards email to Gmail/Hotmail (web email services), and when a course requires the use of online textbooks or textbook websites for doing activities and testing of knowledge. Educating students is an important part of maintaining their privacy.
It is the responsibility of individual faculty members to ensure that they are compliant with FIPPA regulations. The following information is provided to help ensure that faculty members are aware of their responsibilities.
When to Think About FIPPA
Any time students’ personal, identifiable information (first name, last name, date of birth, course student is enrolled in, student grades, home address, student Institutional ID) is stored on a server outside of Canada, or the parent company that owns the server is located outside of Canada, students must be provided with notice, knowledge, and consent. Personal, identifiable information includes any information that can be used to identify an individual student including photographs, file names of documents, student assignment titles, videos, audio files etc.
Any email that contains student’s personal, identifiable information should ONLY be accessed from Canadian-based services, such as NIC Outlook email account (hosted at NIC). Services such as Gmail, Hotmail, Yahoo, etc., host their services outside of Canada (on servers around the world), and should not be used to access emails that contain student personal identifiable information (including accessing NIC webmail from a public computer in another country). This would be a violation of the FIPPA regulation.
Online Textbook Resources
Any online learning resource, such as textbooks or any supporting materials included in textbooks (labs, quizzes, resources to access), that faculty require students to use should only be hosted in Canada. If the resource is located outside of Canada, or the parent company is located outside of Canada, faculty must ensure they give students notice of information that will be stored outside of Canada, knowledge of why they need to access the site, and ensures there is student consent (written or some alternative form of recording consent such as a 1-question quiz). In this way, students are made aware of the implications of having their data reside outside of Canada and what other companies can do with their data.
Social Media, Web Tools and Online Technology Used in the Classroom
Many students access social media and various web tools outside of the classroom. What students do with social media outside of the classroom on their own is their business, and not the responsibility of faculty. If students are required to use social media, web tools or online technology resources as part of their classes (make a Prezi, post to Twitter, create a Facebook account, upload video to YouTube, respond to a survey with personal data etc.), and that tool is based outside of Canada (which almost every company is), faculty are responsible to ensure they give students notice of information that will be stored outside of Canada, knowledge of why they need to access the tool and how it is impacted by BC FIPPA laws, and capture student consent (written or some digital form of recording consent that the instructor keeps for up to 2 years).
Obtaining Student Consent
- Once you have all the information, create a consent form for your students. A consent form is required FOR EACH COURSE clearly outlining the assignments, activities and required learning that makes use of a tool or resource that is putting student information on servers outside of Canada. Unfortunately, you can’t have a ‘blanket’ program or degree consent form. You need the details for each course assignment/activity spelled out on its own consent form.
- There is sample NIC Consent Form for an Online Textbook Site for you to acquire from the Centre for Teaching and Learning Innovation, edit and use with students. Ensure you remove all ‘sample’ content and insert your own information. There is also a blank NIC Consent Form for anything other than online textbooks that require student consent.
- You are also able to create a ‘digital consent form’ through an online content page in Blackboard Learn where students read and select their response to a question (consent) so you have record of their consent/non consent. Consider using a test on the first page with no marks to record responses to a consent question in Blackboard.
- If you wish some assistance to proofread your consent form or you have questions, kindly email the Centre for Teaching and Learning Innovation CTLI@nic.bc.ca for assistance.
Alternatives to Student Consent
- Research the technology and your assignment/task to ascertain if your students/you require the collection, upload, and use of personal identifiable information (often you may not and can use the social media or web tool without needing such information). You may be able to have students skip sections intended to capture personal identifiable information.
- If you or the web tool requires personal identifiable information – find out how much your students really need to supply (or are connected to through accounts) and what are the privacy risks or abilities to make more private information – then use a consent form.
- If a student refuses consent – have a Plan B. Some students, who do not want to engage in privacy-laden activities, should have an alternative that fulfils a lot of the main learning intentions, but doesn’t expose them to privacy risks (e.g., use learning management system – Blackboard Learn etc.)
- Inquire about ‘on site’ or ‘Canadian-hosted’ tools that may allow you to do similar activities but not have to use US servers for storage, hosting and access.
- Educate students – let them know what is going on. They may have some solutions!
- Try using pseudonyms for some social media elements that won’t expose personal identifiable information.
Adapted from orginal version from Vancouver Island University written by L. Knaack and other members of the Centre for Innovation and Excellence in Learning